The Ascot Hotel

7 Empire TerraceDouglasIM2 4LEUnited Kingdom
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About The Ascot Hotel

Located on the Isle of Man, The Ascot Hotel boasts a convenient location, just steps from the seafront and the Douglas Promenade.

All rooms are equipped with free Wi-Fi and feature a personal safe, a flat screen TV with a DVD player, coffee and tea making facilities and a complimentary hospitality tray. Most rooms also had a whirlpool bathtub, and some have views of the waterfront.

Free coffee and tea is provided in the hotel restaurant 24/7, and guests also have complimentary access to fitness, spa and pool facilities at a neighbouring hotel. Laundry services are offered onsite for convenience.

Guests can dine onsite at The Ascot Hotel Grill, featuring traditional Manx cuisine as well as an international menu.

The Ascot Hotel is located a ten-minute walk from The Villa Marina and the Gaiety Theatre. Half a mile away is the Manx Museum and the Palace Casino, and eight miles away is the Rushen Abbey.

Contact

7 Empire Terrace, Douglas, IM2 4LE, United Kingdom
Telephone: +44(1624)675081 | Fax: +44(1624)661512 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Business centre
  • Car park
  • Concierge
  • Conference rooms
  • Free WiFi in lobby
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Lift
  • Non-smoking rooms
  • PC with internet
  • Porter service
  • Restaurant
  • Room service
  • Supermarket
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Bathroom with bathtub
  • Bathroom with shower
  • Central heating
  • Desk
  • Electric kettle
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Whirlpool / Hot tub

Accessibility

  • Wheelchair accessible

For children

  • Child / Baby cot

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 10:30

Positive Reviews

Qualified, warm and welcoming staff members

Guests found the members of staff to be very friendly and courteous. The employees treat you with care and try their best to make sure that they satisfy your needs to the best of their ability. They are also very pleasant and ensure your stay at the hotel starts off on a high note.

Excellent food expertly prepared and presented

Guests were quite pleased by the service they received at the onsite eateries. The food was very well prepared and the international menu was diverse and catered to a wide variety of palates. The breakfast spread was fantastic and proved to be a huge hit.

The hotel's guestrooms are spacious and clean

The bathrooms have very roomy showers and have excellent water pressure. Rooms are quite spacious and the beds are large and comfortable. The cleanliness of the rooms was also impressive as the housekeeping team does a thorough job.

Negative Reviews

There is a weak Wi-Fi connection in the rooms

The wireless internet connection is quite weak in a few of the rooms. Some guests could barely connect to the network while others browsed at such slow speeds that it was barely usable unless you were a very light user.

Poor ventilation in some rooms and bathrooms

The vents in some bathrooms were not working properly. A few guests had to put up with bad odours that were at times evident not only in the bathrooms but also in some of the rooms.

Limited parking available at the hotel

A number of guests have raised their concerns regarding the limited parking spaces available at the hotel's parking lot. When the hotel is busy and room occupancy is high, parking spaces quickly run out and guests are left seeking alternative parking elsewhere.

Rating Overview

Rating trivago Rating Index ® based on 49 reviews across the web
8.3 /10
8.3 out of 10 based on 49 reviews