Hotel The Ritz-Carlton, Laguna Niguel

One Ritz-Carlton DriveDana Point92629USA
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About Hotel The Ritz-Carlton, Laguna Niguel

Located on top of a bluff, overlooking Salt Creek Beach, The Ritz-Carlton Laguna Niguel offers luxury resort accommodations in southern Orange County with breathtaking views of the Pacific Ocean. Wi-Fi is complimentary and pets are always welcome.

All rooms feature a balcony or patio, marble bathrooms, a laptop-sized safe, 42" HDTV, single-cup coffee maker and 400 thread count Egyptian linens. Ground floor rooms have fire pits.

The Ritz-Carlton Laguna Niguel features two outdoor pools, Jacuzzis and tennis courts. The fitness center has floor-to-ceiling glass windows with ocean views. A full-service spa and sauna is available onsite.  Complimentary beach equipment and shuttle service is offered for convenience.

Six restaurants and bars exist on site. Visit Raya for coastal Latin cuisine, or enoSTEAK for delicious meat. Don’t miss out on 180bl? too, which is an oceanfront lounge.

Monarch Beach Golf Links is within walking distance and Laguna Beach is a ten-minute drive.

Contact

One Ritz-Carlton Drive, Dana Point, CA, 92629, USA
Telephone: +1(949)2402000 | Fax: +1(949)2400829 | Official Homepage

Top amenities

  • WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Business centre
  • Car park
  • Concierge
  • Conference rooms
  • Deck chairs / Sun loungers
  • Direct beach access
  • Express check-in / out
  • Gym
  • Hairdresser
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Lift
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parasols
  • PC with internet
  • Pets allowed
  • Pool bar
  • Porter service
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Wellness centre / Spa

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Central heating
  • Cosmetic mirror
  • Desk
  • Free WiFi in rooms
  • Fridge
  • Hairdryer
  • Internet
  • Ironing board
  • Kitchen / Kitchenette
  • Room safe
  • Satellite TV
  • Telephone
  • Television

Wellness / Spa

  • Beauty salon
  • Body treatments
  • Hot stone massage
  • Hydrotherapy
  • Massage
  • Sauna
  • Steam room

Accessibility

  • Accessible parking
  • Accessible paths / corridors
  • Deaf accessibility equipment
  • Wheelchair accessible

For children

  • Child / Baby cot
  • Childcare / Babysitting
  • Kids' club
  • Organised activities for kids

Arrival / Departure

  • Check-in: 16:00
  • Check-out: 12:00

Positive Reviews

Beach Butler

The Ritz-Carlton Laguna Niguel has "Beach Butler" service, offering attentive personal service on the sands of Salt Creek Beach. Towel, umbrella, lounge chairs and beach equipment are available for rent. Shuttle service up and down the bluff is always available.

Friends and Family

Guests were delighted at the warm welcome they received with families and pets. Beach attendants were attentive and eager to help, providing water and kids' even beach toys. The hotel also gives personalized attention to your pets. Your four-legged friends will receive a designer dish, bed, toys, and a specialized food menu upon arrival. Doggie waste bags are given complimentary. A "Yappy Hour" is hosted on the property once a month for guests and locals, where both pets and owners can have fun and socialize.

Dining Delight

There are six restaurants, bars and lounges on the property, most of which has breathtaking ocean views. Guests say they all serve delicious food, breakfast to dinner. Meals have been reported as delicious and satisfying.

Negative Reviews

Unsatisfying Service

Most guests thought the staff was poorly managed and not trained well in customer service. Some guests thought the personnel were rude while others had issues with missed requests or inattentiveness to complaints.

Slow Service

While most of the guests didn't have an issue, some thought the service at the restaurant was too slow. Many guests also thought the valet took a long time to retrieve cars.

Poor Reception

A few guests had poor cell phone reception on the hotel grounds.

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Rating Overview

Rating trivago Rating Index ® based on 831 reviews across the web
8.6 /10
  • Other Sources
    8.7 /10
8.6 out of 10 based on 831 reviews