Hotel Sheraton Grand Chicago

301 East North Water StreetChicago60611USA
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About Hotel Sheraton Grand Chicago

Hotel Sheraton Grand Chicago is located on the Chicago River in the heart of downtown Chicago and features the largest hotel ballroom in the city.

Rooms are decorated in rich tones and feature the Sheraton Sweet Sleeper Bed with luxury linens. All rooms feature a view of either the river, Lake Michigan, or the city skyline. Amenities include a 47" HDTV, coffee maker, in-room safe, and luxury bath products.

Hotel Sheraton Grand Chicago features a heated, indoor pool, sauna, sun deck, and fitness center. Conference, meeting, and event space are available. Self-parking and valet parking are available for a charge.

This hotel has four restaurants and a bar including Shula's Steak House, Chicago Burger Company, and Chi Bar. Room service is also available.

This hotel is within walking distance to Navy Pier, Millennium Park, and the Magnificent Mile. O'Hare Airport is 35-minutes away.


301 East North Water Street, Chicago, IL, 60611, USA
Telephone: +1(312)4641000 | Fax: +1(312)4649140 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • 24-hour room service
  • Business centre
  • Car park
  • Concierge
  • Conference rooms
  • Deck chairs / Sun loungers
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Lift
  • Non-smoking rooms
  • Outdoor swimming pool
  • PC with internet
  • Restaurant
  • Supermarket
  • Towels at the pool / beach
  • Wellness centre / Spa

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Massage
  • Sauna
  • Steam room
  • Whirlpool / Hot tub


  • Accessible parking

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Excellent Chicago Location

This hotel is located right on the Chicago River within walking distance to the Magnificent Mile and all that it has to offer including shops and restaurants. Navy Pier and Millenium Park are also within walking distance.

Great Conveniences

Parking is conveniently located underneath the hotel and there is an elevator that takes you directly to the hotel lobby. This hotel also offers an onsite Starbucks.

Room with a View

Rooms are spacious and comfortable with extra comfy beds and gorgeous views of the Chicago River or the Chicago skyline.

Negative Reviews

Wi-Fi Sketchy

You'll have to pay for the Wi-Fi at this hotel unless you're an SPG member (Starwood Preferred Guest), which is their honors program. Even if you sign up and get the Wi-Fi, guests say the connection is on the poor side.

Expensive Parking

Although parking is available onsite, guests say it is very expensive and recommend parking in a lot across the street that offers parking for a much cheaper rate.

Thin Walls

Walls in this Chicago hotel are thin and therefore you may hear your neighbors conversations, children running in the halls, or other odd noises.

Rating Overview

Rating trivago Rating Index ® based on 2740 reviews across the web
8.2 /10
  • Expedia
    8.4 /10
    8.6 /10
  • Zoover
    7.3 /10
    10 /10
  • Other Sources
    7.9 /10
8.2 out of 10 based on 2740 reviews