Best Western Charleston

1000 Washington Street EastCharleston25301USA
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About Best Western Charleston

Charleston Capitol Hotel Charleston is ideally located within walking distance of downtown Charleston and just a mile from the center of town, and the State Capitol Building.

There are 136 bedrooms for guests to choose from, all equipped with coffee/tea makers, high speed Wi-Fi Internet access, telephones and TV with cable channels. The en-suite bathrooms have showers and tubs, hair dryers and complimentary toiletries. Refrigerators and microwaves are available on request.

The hotel does not allow pets to stay, in other respects it is a home from home: guests receive a free newspaper, and can make free telephone calls, with some limitations. Free (self) parking is provided.

A generous and comprehensive breakfast helps our guests to start the day on a delicious and invigorating note.

There are many attractions in Charleston: the Capitol Market is within walking distance as is the Clay Center for the Arts and Sciences.


1000 Washington Street East, Charleston, WV, 25301, USA
Telephone: +1(304)3434661 | Fax: +1(304)3436269 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business centre
  • Car park
  • Conference rooms
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel safe
  • Laundry service
  • Lift
  • Non-smoking rooms
  • Outdoor swimming pool
  • PC with internet
  • Towels at the pool / beach
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Free WiFi in rooms
  • Fridge
  • Hairdryer
  • Internet
  • Ironing board
  • Microwave
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Whirlpool / Hot tub


  • Accessible parking
  • Wheelchair accessible

For children

  • Child / Baby cot

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 11:00

Positive Reviews

Not Expensive

On arrival the receptionists and manager were accommodating: the check-in was quick and allowed before the check-in hours. The presence of a guest laundry room is a good facility for guests staying for more than a day or two. The price is competitive.

Good in the Morning

The water pressure and hot water in the bathroom was found to be very satisfactory, and the breakfast in the morning was good, well cooked and with a good choice, including make your own waffles.

Quiet and Well Shaded

Rooms are very quiet, with comfortable beds, whilst the guest who commented that there was no microwave or fridge as advertised, should have requested them from the front desk. Rooms are of a good size, the air conditioning and the TV work and room was found to be clean. Even though the room fronted a main highway it was quiet and the window shades worked well.

Negative Reviews

Not professional

The staff, who are welcoming and friendly on arrival, were preoccupied talking to friends in the morning. There were smokers in what is supposed to be a non-smoking building. A guest who reported that the cable service on the TV was not working as required was told that he was using the remote wrongly: not the most attentive service.

Not so Clean

The bathroom was not as clean as guests would hope, with hairs showing: the towels left a great deal to be desired, being old, worn and gray. The upholstered furniture is worn and not very clean, not as pictured online, and a guest reports spotting mildew on the ceiling of the main bedroom, and all over the bathroom.

Needs Updating

With dark hallways, small (but working) elevators, and an un-cared for outdoor swimming pool this hotel is in need of an update and refurbishment to put it onto a competitive mark.

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Rating Overview

Rating trivago Rating Index ® based on 1051 reviews across the web
6.6 /10
  • Expedia
    6.0 /10
    6.5 /10
  • Other Sources
    7.6 /10
6.6 out of 10 based on 1051 reviews