Hôtel de la Cité Carcassonne - MGallery by Sofitel

Place Auguste-Pierre PontCarcassonne11000France
Show more hotels

About Hôtel de la Cité Carcassonne - MGallery by Sofitel

The sophisticated de la Cité Carcassonne - MGallery Collection is set at the centre of Carcassone. This five-star hotel was built in 1904 and offers panoramic views of the Carcassonne city walls.

All rooms have classic French designs. The combination of stained-glass windows, wooden furniture, and woven tapestries bring a cosy and elegant atmosphere. Each room has a minibar and tea & coffee making facilities. Furthermore, some rooms have private balconies.

Wi-Fi is available at the public areas of the hotel. There is a parking area, a business centre, an outdoor pool, and two tennis courts found on-site. Moreover, the hotel’s spa has a Jacuzzi, a solarium, and a hammam.

There are two restaurants in the hotel-- Le Jardin De L'Eveque and La Barbacane.

From de la Cité Carcassonne - MGallery Collection, Carcassone Castle is 400 metres away. The Medieval City can be reached through a three-minute walk.


Place Auguste-Pierre Pont, Carcassonne, 11000, France
Telephone: +33(4)68719871 | Fax: +33(4)68715015 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • 24-hour room service
  • Business centre
  • Car park
  • Concierge
  • Conference rooms
  • Deck chairs / Sun loungers
  • Free WiFi in lobby
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Lift
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parasols
  • PC with internet
  • Pets allowed
  • Pool bar
  • Porter service
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Flatscreen TV
  • Free WiFi in rooms
  • Fridge
  • Hairdryer
  • Internet
  • Room safe
  • Satellite TV
  • Television
  • WiFi in rooms

Wellness / Spa

  • Massage
  • Solarium
  • Turkish bath / Hammam
  • Whirlpool / Hot tub


  • Accessible parking
  • Wheelchair accessible

For children

  • Child / Baby cot
  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 16:00
  • Check-out: 12:00

Positive Reviews

Discover history at its finest.

Carcassone was a fortress city during the medieval times. There are a lot of structures built during that time that continues to amaze travellers. de la Cité Carcassonne - MGallery Collection has a walking distance from most of these historic structures.

A luxurious hotel with unique styles.

The rooms are extraordinarily decorated. When you enter the rooms, it feels like you are transported to another era. Despite having classic and sophisticated styles, you can still reap the benefits of modern technology. Moreover, the bathrooms are large a

Restaurant serves world-class food.

One of the hotel’s restaurants houses a well-known chef. The Michelin-star restaurant never fails to impress its guests. Moreover, there is an extensive wine list that will surely take your fancy. The creativity and passion exerted is evident in the look

Negative Reviews

Parking area is hard to find.

It might be tricky for you to find the parking area of the hotel. Thus, it is advised that you ask for clear directions from the staff.

Some rooms can be noisy.

You are encouraged not to book the rooms near the bar because it can get noisy at night. However, if you cannot avoid that, you can close the windows to lessen the noise.

Delays when checking-in can be encountered.

Sometimes, you have to wait to check-in properly. This happens because your rooms are not yet cleaned. However, complimentary wine is provided as compensation.

Rating Overview

Rating trivago Rating Index ® based on 1029 reviews across the web
9.2 /10
  • Expedia
    9.4 /10
  • Hotels.com
    9.3 /10
  • Catch it
    9.7 /10
  • Hotelsclick.com
    10 /10
  • ebookers.ie
    10 /10
  • Other Sources
    8.7 /10
9.2 out of 10 based on 1029 reviews