Hotel Sugar Ridge

Jolly HarbourBolans00000Antigua and Barbuda
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About Hotel Sugar Ridge

Hotel Sugar Ridge is a resort situated in Bolans that features a swimming pool, a full spa, two restaurants and a central location close to the beach.

Guest rooms feature coffee and tea facilities, a balcony, climate control, an LCD television with cable channels and premium bedding.

Services and amenities offered at the hotel include complimentary Wi-Fi, airport shuttle, childcare services, laundry facilities and free parking.  The spa offers a number of treatments including facials, manicures and pedicures.

Carmichaels is a restaurant located by the pool and features fusion cuisine during breakfast, lunch and dinner.  Sugar Club also overlooks the pool and features international cuisine throughout the day.

Hotel Sugar Ridge is located close to several beaches including Valley Church Beach Fryes Beach and Darkwood Beach.  Jolly Harbour Golf Club is located nearby and guests can enjoy a wide range of outdoor activities including windsurfing, sailing, kayaking, water skiing, cycling, hiking and parasailing.

Contact

Jolly Harbour, Bolans, 00000, Antigua and Barbuda
Telephone: +1(268)5627700 | Fax: +1(268)5625946 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Car park
  • Concierge
  • Deck chairs / Sun loungers
  • Free WiFi in lobby
  • Gym
  • Hairdresser
  • Hotel bar
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Pool bar
  • Restaurant
  • Room service
  • Terrace
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Electric kettle
  • Internet
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Body treatments
  • Massage

For children

  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 15:00

Positive Reviews

The Staff is Incredible.

Upon arrival at Sugar Ridge, guests are greeted by smiling, friendly staff who get them checked-in quickly with no hassles. Guests reported that nothing is too much for the staff and they go above and beyond to make a stay as enjoyable as possible by doing little extras like confirming excursions, offering complimentary drinks during special occasions such as anniversaries and arranging transportation.

Delicious and Extensive Meals.

The food served at the restaurants is delicious, high-quality and well-prepared with lots of options to choose from. Guests reported that everything is fresh, the portions are generous and the staff are friendly and accommodating.

Clean, Air-conditioned Guest Rooms.

The rooms at this hotel are cleaned frequently and very well. Guests reported that the air temperature is always perfect with air-conditioning that is always working, the balconies are fully furnished, the beds are large and comfortable and rooms are well-stocked with amenities.

Negative Reviews

Staff Can't be Bothered to Assist Guests.

Guests reported that when they approached staff with issues or questions, it felt like they were bothering them. They don't smile or acknowledge guests unless they have to. Also reported was long waits to be checked in, lost bookings and cleaning staff who don't replace amenities.

The Hotel and Area are Noisy.

There is a lot of noise around the hotel coming from several sources including loud sporting events on the restaurant television, patrons cheering loudly at the sporting events on the television and traffic noise on the road outside.

Bland Meals Served by Unfriendly Staff.

Guests reported that the food served at the restaurant is bland and tasteless with little to choose from. Also reported was certain staple items always running out, slow and unfriendly service and a lack of seafood despite the fact that the resort is near the ocean.

Rating Overview

Rating trivago Rating Index ® based on 567 reviews across the web
8.3 /10
  • ebookers.ie
    8.3 /10
  • Other Sources
    8.0 /10
8.3 out of 10 based on 567 reviews