Hotel Sugar Ridge

Name: Hotel Sugar Ridge
Address: Jolly Harbour, Bolans, 00000, Antigua and Barbuda
Rating: 8.3

Jolly HarbourBolans00000Antigua and Barbuda

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About Hotel Sugar Ridge

Hotel Sugar Ridge is a resort situated in Bolans that features a swimming pool, a full spa, two restaurants and a central location close to the beach.

Guest rooms feature coffee and tea facilities, a balcony, climate control, an LCD television with cable channels and premium bedding.

Services and amenities offered at the hotel include complimentary Wi-Fi, airport shuttle, childcare services, laundry facilities and free parking. The spa offers a number of treatments including facials, manicures and pedicures.

Carmichaels is a restaurant located by the pool and features fusion cuisine during breakfast, lunch and dinner. Sugar Club also overlooks the pool and features international cuisine throughout the day.

Hotel Sugar Ridge is located close to several beaches including Valley Church Beach Fryes Beach and Darkwood Beach. Jolly Harbour Golf Club is located nearby and guests can enjoy a wide range of outdoor activities including windsurfing, sailing, kayaking, water skiing, cycling, hiking and parasailing.

Contact

Jolly Harbour, Bolans, 00000, Antigua and Barbuda
Telephone: +1(268)5627700 | Fax: +1(268)5625946 | Official Homepage

Top amenities

Free WiFi in lobby
WiFi in rooms
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym

All amenities

Hotel facilities

24-hour reception
Car park
Concierge
Deck chairs / Sun loungers
Free WiFi in lobby
Gym
Hairdresser
Hotel bar
Laundry service
Non-smoking rooms
Outdoor swimming pool
Pool bar
Restaurant
Room service
Terrace
Wellness centre / Spa
WiFi in lobby

Room facilities

Air conditioning
Bathroom with bathtub
Bathroom with shower
Cable TV
Electric kettle
Internet
Room safe
Telephone
Television
WiFi in rooms

Wellness / Spa

Beauty salon
Body treatments
Massage

For children

Childcare / Babysitting

Arrival / Departure

Check-in: 15:00

Positive Reviews

The Staff is Incredible.

Upon arrival at Sugar Ridge, guests are greeted by smiling, friendly staff who get them checked-in quickly with no hassles. Guests reported that nothing is too much for the staff and they go above and beyond to make a stay as enjoyable as possible by doing little extras like confirming excursions, offering complimentary drinks during special occasions such as anniversaries and arranging transportation.

Delicious and Extensive Meals.

The food served at the restaurants is delicious, high-quality and well-prepared with lots of options to choose from. Guests reported that everything is fresh, the portions are generous and the staff are friendly and accommodating.

Clean, Air-conditioned Guest Rooms.

The rooms at this hotel are cleaned frequently and very well. Guests reported that the air temperature is always perfect with air-conditioning that is always working, the balconies are fully furnished, the beds are large and comfortable and rooms are well-stocked with amenities.

Negative Reviews

Staff Can't be Bothered to Assist Guests.

Guests reported that when they approached staff with issues or questions, it felt like they were bothering them. They don't smile or acknowledge guests unless they have to. Also reported was long waits to be checked in, lost bookings and cleaning staff who don't replace amenities.

The Hotel and Area are Noisy.

There is a lot of noise around the hotel coming from several sources including loud sporting events on the restaurant television, patrons cheering loudly at the sporting events on the television and traffic noise on the road outside.

Bland Meals Served by Unfriendly Staff.

Guests reported that the food served at the restaurant is bland and tasteless with little to choose from. Also reported was certain staple items always running out, slow and unfriendly service and a lack of seafood despite the fact that the resort is near the ocean.