Hôtel du Palais Biarritz in The Unbound Collection by Hyatt

1, Avenue de l'ImperatriceBiarritz64200France
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About Hôtel du Palais Biarritz in The Unbound Collection by Hyatt

Once the palace of the Empress Eugénie, the Hôtel Du Palais is luxury five-star rated hotel on the beach in Biarritz.

Rooms and suites at the Hôtel Du Palais are furnished with original antiques and include modern conveniences such as flat-screen TVs with satellite channels and free Wi-Fi access. Some rooms have separate sitting areas, all offer sea views.

The Hôtel Du Palais has two large pools, hot tub and a well equipped fitness centre. Massage treatments are available. There is a tea room in the spa and a children’s playground on site.

Accommodations include a buffet style Continental breakfast. Entertainment is offered in the piano bar and guests can choose from three restaurants including the Michelin Star Villa Eugénie.

The Hôtel Du Palais is a two-minute walk from the casino and 10 minutes from the centre of town. Biarritz-Le-Phare golf course and Biarritz-Anglet-Bayonne Airport are just a short drive from the hotel.


1, Avenue de l'Imperatrice, Biarritz, 64200, France
Telephone: +33 559411234 | Fax: +33 559416799 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • 24-hour room service
  • Airport shuttle
  • Business centre
  • Car park
  • Concierge
  • Conference rooms
  • Deck chairs / Sun loungers
  • Direct beach access
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hairdresser
  • Hotel bar
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Lift
  • Non-smoking rooms
  • Outdoor swimming pool
  • PC with internet
  • Pets allowed
  • Pool bar
  • Porter service
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Washing machine
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Central heating
  • Cosmetic mirror
  • Desk
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Room safe
  • Satellite TV
  • Telephone
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Body treatments
  • Hydrotherapy
  • Massage
  • Sauna
  • Solarium
  • Steam room
  • Turkish bath / Hammam
  • Whirlpool / Hot tub


  • Accessible parking
  • Accessible paths / corridors
  • Wheelchair accessible

For children

  • Child / Baby cot
  • Childcare / Babysitting
  • Kids' playground

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews


The sound of waves splashing on the beach outside the window, sea breezes wafting through the open French doors, fabulous ocean views and cocktails on the terrace at sunset spelled perfection for guests at the Hôtel Du Palais.They thought the location stu

Sinatra Slept Here.

So did Coco Chanel and Hemingway and many other luminaries. Guests loved the elegance and sophistication of the hotel and thought that it’s history as the former palace of the Empress Eugénie only added to the charm.

Buy Baubles In Biarritz.

Guests who could tear themselves away from the magnificent beach views loved the chic and elegant shops and restaurants of Biarritz all within a short walk of the hotel.

Negative Reviews

So So Service.

While most guests were satisifed with the service at the Hôtel Du Palais some commented that staff seemed indifferent, aloof and less than responsive. Some complained that rooms were not ready at check-in while others wondered if select guests at the hote

How Much?.

Empress Eugénie might not have blinked when presented with the bill for her very indifferent cheese sandwich, but some guests at the hotel thought the prices for quite mediocre food were outrageous. They reported on breakfasts that were average in every w

A Few Quibbles.

Some guests felt that the bathrooms could use a facelift, others found the spa disappointing.

Rating Overview

Rating trivago Rating Index ® based on 1756 reviews across the web
9.5 /10
  • loveholidays.ie
    10 /10
  • Expedia
    9.2 /10
  • Hotels.com
    9.2 /10
  • ebookers.ie
    10 /10
  • Other Sources
    8.7 /10
9.5 out of 10 based on 1756 reviews