Citybox Bergen

Nygårdsgaten 31Bergen5015Norway
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About Citybox Bergen

Hotel Citybox Bergen in Bergen, Norway is a two-minute walk from the University of Bergen and a six-minute walk from Bergen train station. The hotel offers guests in-room complimentary Wi-Fi and a TV lounge.

The casual rooms with simple furnishings feature linens, sitting areas and shared or private bathrooms. Some rooms add bunk beds. Children under age five and under stay free with their parents.

Amenities include laundry facilities, a self-service check-in with no reception and a parking for a charge. There's also a luggage storage and pets are allowed to stay for no fee.

There's a lobby cafe that serves snack and tea/coffee daily, and also serves breakfast for a charge.

Hotel Citybox Bergen is one kilometre from VilVite - Bergen Vitensenter science centre, two kilometres from Bryggen wharf and three kilometres from Akvariet i Bergen aquarium.


Nygårdsgaten 31, Bergen, 5015, Norway
Telephone: +47 55312500 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Concierge
  • Conference rooms
  • Deck chairs / Sun loungers
  • Express check-in / out
  • Free WiFi in lobby
  • Lift
  • Non-smoking rooms
  • PC with internet
  • Terrace
  • Washing machine
  • WiFi in lobby

Room facilities

  • Bathroom with shower
  • Central heating
  • Desk
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Television
  • WiFi in rooms


  • Accessible paths / corridors

For children

  • Child / Baby cot

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Clean and Comfy Rooms

The rooms are found to be basic in their amenities, but are also clean and comfortable for many guests. They found the rooms to be clean and tidy. The beds were comfortable and the blankets a nice addition, while the floor heating worked well.

Good Café

The hotel owns a café and guests who enjoyed their breakfast there mentioned it was delicious and cheap. They were happy to have this option near their rooms.

Good Location

The hotel is located in the city centre and is also very close to the train station which made it simple for guests to find their way on arrival. The old town was easily reached and it was strategic for a touristic or business type of stay in Bergen.

Negative Reviews

Poor Wi-Fi

The Wi-Fi was found to be poor and not working well by many guests who tried to use it. They mentioned it did not have a stable signal and that it would not work at all during times.

Ghost Staff

Most guests did not have a chance to speak with staff members or reception which made them feel like a ghost hotel. The check-in process is done by the guests and some would have preferred to have people to talk with about their queries.

Lack of Amenities

Some guests would have liked for the rooms to at least have TVs and some free toiletries, but found there is a lack of the basic amenities one finds in most hotels. The kettles and TV are in a common lounge area which was annoying for some guests.

Rating Overview

Rating trivago Rating Index ® based on 1686 reviews across the web
8.3 /10
  • Expedia
    8.4 /10
    8.5 /10
  • Zoover
    8.6 /10
    10 /10
  • Other Sources
    7.7 /10
8.3 out of 10 based on 1686 reviews