Best Western Hotel Cappello d'Oro

12 Viale Papa Giovanni XXIIIBergamo24121Italy
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About Best Western Hotel Cappello d'Oro

Best Western Hotel Cappello d'Oro is a four-star hotel, located in Bergamo. It is known for effectively combining hospitality, efficiency, and modern amenities to provide guests with a pleasant stay.

The hotel takes pride in the functionality of its 90 spacious rooms. Each room has effective soundproofing, and satellite television. Airconditioning and heating are available depending on the season of the year.

Complimentary Wi-Fi is available in the public areas of the hotel. Fax and photocopying services can be availed at the front desk 24-hours a day. The hotel has a conference space, a fitness room, and a meeting room.

Restaurant Cappello d'Oro offers a unique type of service. Guests can opt to have their own menus and banquets. The food served is made with passion and skill.

The Bergamo Train Station is just a five-minute walk from Best Western Hotel Cappello d'Oro .


12 Viale Papa Giovanni XXIII, Bergamo, 24121, Italy
Telephone: +390(35)2289011 | Fax: +390(35)242946 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business centre
  • Car park
  • Concierge
  • Conference rooms
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Lift
  • Non-smoking rooms
  • PC with internet
  • Pets allowed
  • Restaurant
  • Room service
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Hairdryer
  • Ironing board
  • Room safe
  • Satellite TV
  • Telephone
  • Television

Wellness / Spa

  • Sauna
  • Steam room


  • Wheelchair accessible

For children

  • Child / Baby cot
  • Childcare / Babysitting

Positive Reviews

Guests can choose the pillows they want

Numerous guests were more than impressed of the hotel’s policies One thing that stood out is the pillow menu Guests could choose from a wide range of pillows to suit their taste Due to this, guests could not find fault in the quality of their sleep and the beds were so cosy to sleep on.

Exceptional packages

Best Western Premier Cappello d'Oro offers extraordinary packages to make sure that the guests have a memorable stay Guests were able to choose from packages specially made for businessmen, women, kids, and pets All of them touched the hearts of the guests in a personal level Those who got to bring their pets had a blast staying at the hotel.

Reliable Internet connection

One of the minor issues with most hotels is the Internet connection Thankfully, this hotel does not have that kind of issue Guests could get connected to the Internet, the easy and simple way The connection is stable The best thing about it is guests could stay connected in the comfort of their own rooms.

Negative Reviews

Lobby and hallway are quite dim

Some guests thought that the lighting in the lobby and hallways could be improved They said that the lights were dim However, this was just a minor issue that did not bother guests that much.

Expensive food prices

Those guests who chose to eat at the hotel’s restaurant said that the price of the food was high However, it was worth it because the food tasted divine, and catered to their preferences.

Garage is not on-site

The parking space is not connected to the Best Western Premier Cappello d'Oro Thus, guests should expect to walk for about three minutes to park their cars.

Rating Overview

Rating trivago Rating Index ® based on 1346 reviews across the web
8.3 /10
  • Expedia
    8.6 /10
    8.7 /10
    8.0 /10
  • Zoover
    8.5 /10
  • Catch it
    9.0 /10
  • Other Sources
    7.9 /10
8.3 out of 10 based on 1346 reviews