Grand Palladium Colonial Resort & Spa

Carretera ChetumalAkumal77710Mexico
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About Grand Palladium Colonial Resort & Spa

Set in Riviera Maya and surrounded by beautiful greenery, the Grand Palladium Colonial Resort & Spa offers five-star luxury and easy access to the beach.

All guest rooms boast a balcony, air conditioning and a minibar. Guests can upgrade to a suite to benefit from more living space, an outdoor Mayan shower and/or jacuzzi on the terrace.

Guests can take a dip in one of seven freshwater pools, or visit the spa for a relaxing beauty treatment. Other activities available at the Grand Palladium Colonial Resort & Spa include diving, mini golf and volleyball.

Guests staying here can choose to eat in one of 13 restaurants - five buffet style and eight a la carte. A variety of bars are situated in the resort, serving a vast array of alcoholic and non-alcoholic beverages.

Guests may visit the famous Chichén Itzá, or join an excursion to explore the nearby Cenotes (water-filled caves). Other excursions available include dolphin watching, exploring Mayan ruins and experiencing the Cirque du Soleil.


Carretera Chetumal, Akumal, 77710, Mexico
Telephone: +52 9848772100 | Fax: +52 9848772105 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Bungalows
  • Business centre
  • Car park
  • Concierge
  • Conference rooms
  • Deck chairs / Sun loungers
  • Direct beach access
  • Doctor on site
  • Free WiFi in lobby
  • Gym
  • Hairdresser
  • Hotel bar
  • Hotel bar on the beach
  • Hotel safe
  • Laundry service
  • Lift
  • Nightclub
  • Non-smoking rooms
  • Organised activities
  • Outdoor swimming pool
  • Parasols
  • PC with internet
  • Pool bar
  • Restaurant
  • Room service
  • Supermarket
  • Terrace
  • Towels at the pool / beach
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Balcony / Terrace
  • Bathroom with bathtub
  • Bathroom with shower
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Fan
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Body treatments
  • Massage
  • Sauna
  • Steam room
  • Turkish bath / Hammam
  • Whirlpool / Hot tub

For children

  • Child / Baby cot
  • Childcare / Babysitting
  • Kids' playground

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Great pools

Guests love the pools at this resort. The freshwater pools are warm and deep, with the adult-only pools being quiet and relaxing. There is also a salt water pool boasting a variety of fish.

Fantastic food at the a la cartes

The a la carte restaurants get great reviews, with guests especially enjoying the Japanese restaurant (Sumptuori), and Rodizio - a Brazilian, serving up a variety of different meats. Why not visit El Dorado steakhouse and have your food cooked in front of you?

Amazing entertainment

The animation team here receive great feedback from guests. Working from morning until night, they are on a mission to keep you entertained throughout the duration of the stay - without being pushy, as at some resorts. Guests felt the evening shows were diverse and entertaining.

Negative Reviews

Gets too busy

Some guests have felt that at busy times, it seemed that the hotel could not cope with the amount of people staying. These guests reported long queues at mealtimes, difficulty obtaining a sunbed and problems trying to catch the attention of staff. It's worth noting that this seemed to be an odd day here and there, rather than a running theme over a long period of time.

More choice needed in the buffet restaurants

Some guests felt that there isn't enough variety in the buffet restaurants, and the same dishes are served day in, day out. That said, there are more than enough a la cartes on the complex to keep your tastebuds satisfied.

Rocky beach

It's worth noting that parts of the beach are quite rocky, and not suitable for bare feet. Those who wish to take a dip in the water should take some swim shoes with them to avoid injury.

Rating Overview

Rating trivago Rating Index ® based on 2752 reviews across the web
8.6 /10
    10 /10
  • Other Sources
    8.4 /10
8.6 out of 10 based on 2752 reviews