Bahia Principe Grand Tulum

Carretera Chetumal Benito Juarez, km 250Akumal77793Mexico
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About Bahia Principe Grand Tulum

The Hotel Grand Bahia Principe Tulum is located on the waterfront in scenic Akumal, Mexico.

Each of the rooms at the hotel is equipped with a flat-screen television and satellite service, as well as a minibar, coffee maker, and refrigerator. The rooms also have en-suite bathrooms with hair dryers and complementary toiletries.

One of the most unique things about the hotel is the on-site aquarium where guests can swim with dolphins. There is also an on-site spa, a tennis court, and a games room. Services offered include laundry, luggage storage, and bicycle rental.

There is a 24-hour snack bar at the Hotel Grand Bahia Principe Tulum, as well as four restaurants and several bars. The restaurants serve foods from around the world in both buffet and regular dining settings.

Guests can enjoy gambling at the casino next to the hotel or visit the nearby water park for some family fun.


Carretera Chetumal Benito Juarez, km 250, Akumal, 77793, Mexico
Telephone: +52 9848755000 | Fax: +52 9848755004 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Business centre
  • Car park
  • Casino
  • Concierge
  • Conference rooms
  • Deck chairs / Sun loungers
  • Direct beach access
  • Doctor on site
  • Free WiFi in lobby
  • Gym
  • Hairdresser
  • Hotel bar
  • Hotel bar on the beach
  • Laundry service
  • Lift
  • Nightclub
  • Non-smoking rooms
  • Organised activities
  • Outdoor swimming pool
  • Parasols
  • PC with internet
  • Pets allowed
  • Pool bar
  • Restaurant
  • Supermarket
  • Terrace
  • Towels at the pool / beach
  • Washing machine
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Balcony / Terrace
  • Bathroom with shower
  • Cosmetic mirror
  • Electric kettle
  • Fan
  • Free WiFi in rooms
  • Fridge
  • Hairdryer
  • Internet
  • Ironing board
  • Kitchen / Kitchenette
  • Microwave
  • Room safe
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Massage
  • Turkish bath / Hammam
  • Whirlpool / Hot tub


  • Accessible parking
  • Wheelchair accessible

For children

  • Child / Baby cot
  • Childcare / Babysitting
  • Kids' club
  • Kids' playground

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

The Food Selection is Excellent

There are so many restaurants in the hotel that it would be impossible not to find food that you like. They serve many international dishes that cater to all tastes. Many guests commented on the fantastic number of food choices during their stay. So, you certainly won't go hungry.

The Pools and Beach Are Great

Most guests agree that some of the best features of the hotel are the beach and the pools. From swimming with the dolphins to lounging by the beach, you'll be completely content if you enjoy the water.

Housekeeping Does Its Job Well

Guests all agree that the housekeeping staff seems to be very well trained. They are always friendly and quick to address any concerns. They also generally keep the bedrooms and bathrooms extremely tidy. Several guests commented that their rooms were dust-free and well tended to.

Negative Reviews

There Are Animals Around Dining Areas

Many guests were very upset that animals can just wander into the dining areas. Not only that, but the animals have been fed by people in the past, which means that they are very aggressive about getting more food from anyone they see. Many guests commented that the animals could be dangerous, especially to small children, and that having them there is also unhygienic.

Everything Runs Out or Fills Up Fast

Several guests said that dinner reservations filled up fast, buffet bins were often empty, and amenities like pool side towels and lounge chairs were often all reserved by very early in the morning. So, you'll have to be quick in order to not lose out on your item or position in line.

The Wi-Fi is Not Free

Guests were very disappointed that there is an extra charge for Wi-Fi service at the hotel.

Rating Overview

Rating trivago Rating Index ® based on 1771 reviews across the web
8.2 /10
    9.0 /10
  • Other Sources
    8.2 /10
8.2 out of 10 based on 1771 reviews